MyCloud
Sales Field Guide
|
3 TIER-3 DATACENTRES |
6 CERTIFICATIONS |
99.95% SLA |
24×7 LOCAL SUPPORT |
USD/PKR BILLING |
At a Glance
|
Karachi Tier 3. |
|
Islamabad Tier 3. |
|
Lahore Certified Tier 3. |
|
Onshore DATA RESIDENCY Data never leaves Pakistan. |
Certifications
|
27001 ISO · SECURITY |
27017 ISO · CLOUD |
27018 ISO · PRIVACY |
PCI DSS v4.0.1 · Fintech |
CSA STAR |
SOC 2 TYPE 2 (in process) |
The platform
|
Sangfor HCI |
The hypervisor which hosts our maximum customers. |
|
OpenStack |
Our new hypervisor |
|
Included |
Customer portal. Monitoring dashboard. |
|
Compute and storage |
2.7 GHz per core. DDR5 RAM. Enterprise SSD and NVMe.
RAID-6. |
|
Support |
24×7 local —email, phone, WhatsApp chat. |
Why Cloud, Not
Boxes
|
01 No upfront capital A monthly bill, not a purchase order. |
|
02 Scale in place Add cores today. No procurement cycle. |
|
03 Live in days Not weeks of shipping and racking. |
|
04 No refresh risk Ageing hardware is our problem. |
|
05 HA built in Cluster and RAID-6 under every VM. |
|
06 DR without a second site Fail over to different DC. |
|
07 Managed Backups Our engineers configure it. Immutable. |
|
08 Security on tap NGFW, WAF, EDR. Attach, don't build. |
|
09 Compliance inherited ISO and PCI DSS, already audited. |
|
10 No power, no diesel No UPS. No genset. No rack. No bill. |
|
11 Support included 24×7 local. No infra hires. |
|
12 Data stays home Onshore. Always. |
What We Sell
|
Compute Servers without buying hardware. |
|
Backup as a Service A backup that actually restores. |
|
Secure File / EFSS Stop the WhatsApp file sharing. |
|
DR as a Service Somewhere to fail over to. |
|
Cloud Security NG-Firewall, WAF, EDR. All managed. |
|
Internet Unlimited transfer. |
Also in the catalogue
|
Networking |
MPLS L2/L3
· Load Balancer · Cloudflare ·
DNS |
|
PaaS and SaaS |
Web Hosting
· Cloud PBX · SFTP · Object Storage · Replication · Containers · DBaaS
· Email |
|
Licenses |
OS and related · DB · cPanel · Plesk · SSL |
If customer says “our
on-prem server works fine, we don’t need cloud”
On-prem server gives them compute. Not
continuity. Not security. Not reach. Never attack the server that works — sell
what sits around it.
|
BaaS |
“Where do you keep your backups and when did
you last test a restore?” |
|
DRaaS |
“What would happen in case of any disaster
and where do you fail over to?” |
|
Security Cloud |
“What sits in front of that app that protects
it if any attacker starts exploiting? And what if your IT person double
clicks on a software and it turns out to be virus” |
|
EFSS |
“How do staff share files, and what happens
when their PC storage is full?” |
|
SFTP |
“Where are you archiving your files that you
rarely need in a year?” |
|
Object Storage |
“Are you utilizing the VM storage for your
app files? Why wasting money while everyone is using object storage?” |
Who We're Up
Against
|
PTCL |
Leveraging 3 platforms
for cost vs quality. |
|
Jazz |
Branding, VMware edge
and aggressive pricing. |
|
Zong |
Tier 3 facility, full
Huawei stack and aggressive pricing. |
|
Cybernet |
Known as pioneer and specializes
in high-value deals. |
|
Nayatel |
Excellent support and strong
in the north. |
Cloud Words
|
IaaS |
You rent compute, storage, network. You still run the OS. |
|
PaaS |
You use the service. We run the platform under it. |
|
SaaS |
Finished software. They just log in. |
|
Public Cloud |
Shared infrastructure, tenants isolated. |
|
Root Volume |
The disk the OS boots from. Like C Drive. |
|
Data Volume |
A separate disk for data. Like D Drive. |
|
Image |
A saved template of a machine. Build or restore from it. |
|
Public IP |
Internet knows Public IP 202.141.239.210 and NOT
multinet.com.pk. |
|
Virtualization |
We bought a physical server in USD 20k and split into 50
VMs. The hypervisor is the software that splits it. |
|
RPO / RTO |
RPO: how much data you can lose, measured like 24 hours.
RTO: how long you can be down, measured like 4 hours. |
If customer says
“we need storage”
Five products answer that sentence. One question
tells you which: who touches the data — a person, a machine, or an app?
|
BaaS |
A second copy, kept for recovery. |
“Protecting a copy, or working on it daily?” |
|
FTP / SFTP |
Machine-to-machine transfer. SFTP is encrypted. |
“Machines on a schedule, or people?” |
|
EFSS |
Controlled Dropbox. For people. |
“Do staff open and share these outside the
office?” |
|
Object Storage |
API storage for unlimited unstructured data. |
“Is an app writing it? Does it grow forever?” |
|
Network File Share |
A mounted drive on the network. |
“Must it look like a local disk?” |
Beating the
Giants
Never argue that we are bigger. We are not. Fight
where they cannot follow.
|
01 Onshore Their region isn't in this country. Ours is. |
|
02 PKR billing No forex. No dollar invoice. No card. |
|
03 Latency Our DC is in their city. |
|
04 Support Not a paid tier and a ticket queue. |
|
05 No egress shocks “What did data transfer cost you last month?” |
|
06 Certified locally The paperwork their auditor wants. |
“AWS is cheaper.” Ask three things:
Does it include egress, support and backup?
Email: Two
Choices
|
|
MS EMAIL — PREMIUM |
cPanel EMAIL — VALUE |
|
Platform |
Axigen |
Built into cPanel hosting |
|
Outlook Connector |
Yes |
No |
|
ActiveSync / mobile push |
Yes |
No |
|
Shared calendars, free/busy |
Yes |
No |
|
AD, SSO, MFA |
Yes |
No |
|
DLP, audit logs, archiving |
Yes |
No |
|
Anti-spam |
Enterprise grade |
Basic |
Pick in four questions
|
How many users? |
Under 15 — MS Email. |
|
AD, SSO? |
MS Email. |
|
Primary and DR Site |
MS Email |
|
Basic email under budget |
Baseline is USD 90 – cPanel |
Webhosting
|
Web hosting Rent the space and web server. cPanel or Plesk to manage
it. |
|
Static site Fixed files. Everyone sees the same. Fast, cheap, little to
attack. |
|
Dynamic site Built on request from a database. Logins, carts, portals. |
|
CMS Publish without code. Always dynamic. WordPress leads by a
mile. |
“I want a WordPress site” means dynamic — not a
static page.
Tech Words
|
Domain |
Multinet.com.pk is a domain. Mycloud.multinet.com.pk is a
subdomain. |
|
DNS server |
Turns the name into an IP — Multinet -> 202.141.239.210 |
|
SSL |
Encrypts Data so if any attacker captures your packet from
a compromised router, it looks like this ##%576 |
|
SAN vs NAS |
SAN, disk with VM. NAS, still a disk with VM but looks like
attached extra drive like Z Drive. |
|
Cores |
Software needs processing whose power comes from cores.
Like in calculator 1+1 is done by cores. |
|
RAM |
It holds some of the data from storage which is most urgent
required. When VM is off, it gets erased. |
|
Storage |
Even if VM is off, the disk keeps the data safe. |
|
HDD vs SSD vs NVMe |
HDD: cheapest, for backups. SSD: our standard. NVMe:
fastest, for databases. |
|
Internet for VM |
In Mbps, unlimited transfer, dedicated public IPs. |
|
GPU and VRAM |
GPU: AI workloads. VRAM: memory on the card, and the hard
limit. Model doesn't fit 24 GB, model doesn't run on that GPU having 24 GB. |
GPUs offered: L4 · L40S · RTX PRO
6000 · H200, lowest to highest.