Course description

MyCloud

Sales Field Guide

 

 

3

TIER-3 DATACENTRES

6

CERTIFICATIONS

99.95%

SLA

24×7

LOCAL SUPPORT

USD/PKR

BILLING

 

At a Glance

 

Karachi

Tier 3.

 

Islamabad

Tier 3.

 

Lahore

Certified Tier 3.

 

Onshore

DATA RESIDENCY

Data never leaves Pakistan.

 

Certifications

27001

ISO · SECURITY

27017

ISO · CLOUD

27018

ISO · PRIVACY

PCI DSS

v4.0.1 · Fintech

CSA

STAR

SOC 2

TYPE 2 (in process)

 

The platform

Sangfor HCI

The hypervisor which hosts our maximum customers.

OpenStack

Our new hypervisor

Included

Customer portal. Monitoring dashboard.

Compute and storage

2.7 GHz per core. DDR5 RAM. Enterprise SSD and NVMe. RAID-6.

Support

24×7 local —email, phone, WhatsApp chat.

 

 

Why Cloud, Not Boxes

 

01

No upfront capital

A monthly bill, not a purchase order.

 

02

Scale in place

Add cores today. No procurement cycle.

 

03

Live in days

Not weeks of shipping and racking.

 

04

No refresh risk

Ageing hardware is our problem.

 

05

HA built in

Cluster and RAID-6 under every VM.

 

06

DR without a second site

Fail over to different DC.

 

07

Managed Backups

Our engineers configure it. Immutable.

 

08

Security on tap

NGFW, WAF, EDR. Attach, don't build.

 

09

Compliance inherited

ISO and PCI DSS, already audited.

 

10

No power, no diesel

No UPS. No genset. No rack. No bill.

 

11

Support included

24×7 local. No infra hires.

 

12

Data stays home

Onshore. Always.

 

 

What We Sell

 

Compute

Servers without buying hardware.

 

Backup as a Service

A backup that actually restores.

 

Secure File / EFSS

Stop the WhatsApp file sharing.

 

DR as a Service

Somewhere to fail over to.

 

Cloud Security

NG-Firewall, WAF, EDR. All managed.

 

Internet

Unlimited transfer.

 

Also in the catalogue

Networking

MPLS L2/L3  · Load Balancer  · Cloudflare · DNS

PaaS and SaaS

Web Hosting  · Cloud PBX · SFTP · Object Storage · Replication · Containers  · DBaaS  · Email

Licenses

OS and related · DB · cPanel · Plesk · SSL

 

If customer says “our on-prem server works fine, we don’t need cloud”

 

On-prem server gives them compute. Not continuity. Not security. Not reach. Never attack the server that works — sell what sits around it.

BaaS

“Where do you keep your backups and when did you last test a restore?”

DRaaS

“What would happen in case of any disaster and where do you fail over to?”

Security Cloud

“What sits in front of that app that protects it if any attacker starts exploiting? And what if your IT person double clicks on a software and it turns out to be virus”

EFSS

“How do staff share files, and what happens when their PC storage is full?”

SFTP

“Where are you archiving your files that you rarely need in a year?”

Object Storage

“Are you utilizing the VM storage for your app files? Why wasting money while everyone is using object storage?”

 

Who We're Up Against

 

PTCL

Leveraging 3 platforms for cost vs quality.

Jazz

Branding, VMware edge and aggressive pricing.

Zong

Tier 3 facility, full Huawei stack and aggressive pricing.

Cybernet

Known as pioneer and specializes in high-value deals.

Nayatel

Excellent support and strong in the north.

 

 

Cloud Words

 

IaaS

You rent compute, storage, network. You still run the OS.

PaaS

You use the service. We run the platform under it.

SaaS

Finished software. They just log in.

Public Cloud

Shared infrastructure, tenants isolated.

Root Volume

The disk the OS boots from. Like C Drive.

Data Volume

A separate disk for data. Like D Drive.

Image

A saved template of a machine. Build or restore from it.

Public IP

Internet knows Public IP 202.141.239.210 and NOT multinet.com.pk.

Virtualization

We bought a physical server in USD 20k and split into 50 VMs. The hypervisor is the software that splits it.

RPO / RTO

RPO: how much data you can lose, measured like 24 hours. RTO: how long you can be down, measured like 4 hours.

 

If customer says “we need storage”

 

Five products answer that sentence. One question tells you which: who touches the data — a person, a machine, or an app?

BaaS

A second copy, kept for recovery.

“Protecting a copy, or working on it daily?”

FTP / SFTP

Machine-to-machine transfer. SFTP is encrypted.

“Machines on a schedule, or people?”

EFSS

Controlled Dropbox. For people.

“Do staff open and share these outside the office?”

Object Storage

API storage for unlimited unstructured data.

“Is an app writing it? Does it grow forever?”

Network File Share

A mounted drive on the network.

“Must it look like a local disk?”

 

Beating the Giants

 

Never argue that we are bigger. We are not. Fight where they cannot follow.

01

Onshore

Their region isn't in this country. Ours is.

 

02

PKR billing

No forex. No dollar invoice. No card.

 

03

Latency

Our DC is in their city.

 

04

Support

Not a paid tier and a ticket queue.

 

05

No egress shocks

“What did data transfer cost you last month?”

 

06

Certified locally

The paperwork their auditor wants.

 

“AWS is cheaper.” Ask three things: Does it include egress, support and backup?

 

Email: Two Choices

 

 

MS EMAIL — PREMIUM

cPanel EMAIL — VALUE

Platform

Axigen

Built into cPanel hosting

Outlook Connector

Yes

No

ActiveSync / mobile push

Yes

No

Shared calendars, free/busy

Yes

No

AD, SSO, MFA

Yes

No

DLP, audit logs, archiving

Yes

No

Anti-spam

Enterprise grade

Basic

 

Pick in four questions

How many users?

Under 15 — MS Email.

AD, SSO?

MS Email.

Primary and DR Site

MS Email

Basic email under budget

Baseline is USD 90 – cPanel

 

Webhosting

 

Web hosting

Rent the space and web server. cPanel or Plesk to manage it.

 

Static site

Fixed files. Everyone sees the same. Fast, cheap, little to attack.

 

Dynamic site

Built on request from a database. Logins, carts, portals.

 

CMS

Publish without code. Always dynamic. WordPress leads by a mile.

 

“I want a WordPress site” means dynamic — not a static page.

 

Tech Words

 

Domain

Multinet.com.pk is a domain. Mycloud.multinet.com.pk is a subdomain.

DNS server

Turns the name into an IP — Multinet -> 202.141.239.210

SSL

Encrypts Data so if any attacker captures your packet from a compromised router, it looks like this ##%576

SAN vs NAS

SAN, disk with VM. NAS, still a disk with VM but looks like attached extra drive like Z Drive.

Cores

Software needs processing whose power comes from cores. Like in calculator 1+1 is done by cores.

RAM

It holds some of the data from storage which is most urgent required. When VM is off, it gets erased.

Storage

Even if VM is off, the disk keeps the data safe.

HDD vs SSD vs NVMe

HDD: cheapest, for backups. SSD: our standard. NVMe: fastest, for databases.

Internet for VM

In Mbps, unlimited transfer, dedicated public IPs.

GPU and VRAM

GPU: AI workloads. VRAM: memory on the card, and the hard limit. Model doesn't fit 24 GB, model doesn't run on that GPU having 24 GB.

 

GPUs offered: L4 · L40S · RTX PRO 6000 · H200, lowest to highest.

What will i learn?

Requirements

₨0

Lectures

0

Skill level

Beginner

Expiry period

Lifetime

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